The Best Shopify Return Center Apps
We often underestimate the power of building a trustworthy brand and do not realize the real reasons for low conversions and repeat purchases. Letting your customers return or exchange the products of their order with ease is the most important step towards building trust. Research shows that brands providing easy order return to their customers have seen up to 96% of shoppers coming back to the business to purchase again. A dedicated return center with an easy return policy is now a must for every customer focussed brand. Understand that, I have found out and listed the best Shopify apps to help you and your customer return or exchange the products. I hope this article is helpful for you.
Here are the best Shopify return center apps in 2023:
- 1. FlexReturn Return Center
- 2. Clicksit Return Center
- 3. Rich Returns: Returns Center
- 4. AfterShip Returns Center
- 5. Return & Exchange Portal
- 6. Return Prime: Order Return
- 7. PostCo 360: Returns Center
- 8. Returnly: Returns Manager
- 9. FREE Returns Portal
- 10. Happy Returns
- 11. Atomic Returns
- 12. Returns Management System
- 13. eCommerce Returns Management
- 14. Fabreturns Exchanges & Returns
- 15. COS Order Returns Manager
1. FlexReturn Return Center
This is a smart order return app to automate and manage customer returns. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team an enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work. Your customers will get notified by email upon each step of the return process and you can communicate with your customers by messaging in any return.
2. Clicksit Return Center
No matter how big or small you are, it’s now possible to offer CollectPlus and USPS return labels. This Labels sent to customers automatically. When you add this app to your store, you won’t have to spend a lot of time on returns. A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more. Besides that, this app helps prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction. When your customer wants to return the item, they will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.
3. Rich Returns: Returns Center
The returns management portal & RMA software automates the customer return journey, allowing your customers to return or exchange items easily, to increase customer satisfaction. It is not only effectively lowers the cost & time spent on returns and revenue lost due to slow returns and a bad customer experience but also retains more revenue by allowing users to exchange items easily. Besides that, it keeps a clear overview of your returns, all in one place. You can be fully customizable to your brand.
- Beautifully branded returns portal for your customers
- Dashboard to manage all your returns
- Variant exchanges (Pro Plan)
- Exchange orders (Premium Plan)
- Exclude products based on tags
- Optional: create automatic Pre-Paid return labels for your customers through EasyPost, Shippo and ShipStation
- Connect with 50+ carriers around the world through EasyPost, Shippo, and ShipStation: USPS, FedEx, UPS, DHL, Canada Post, Deutsche Post, Purolator, Asendia, Australia Post, Hermes & more
4. AfterShip Returns Center
Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.
AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place. Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return form or sending you an email.
5. Return & Exchange Portal
Handling returns and exchanges can be a pain, ReturnGO makes it easy for your customers to request a return or exchange in just a few clicks. ReturnGO’s returns & exchange portal gives your customers the best alternative to return refunds while maximizing your profits. Return aims to improve customer satisfaction and create a positive return and exchange experience. Setup your custom returns management system based on your store policy rules and configuration. The return portal is fully customized to your brand. From the layout, logo, colors, design, and wording on your labels, you’ll have a unique and professional returns portal in no time when adding this app.
6. Return Prime: Order Return
This is an app that sets up different policies for returns & exchange. You can choose only to offer Returns or Exchange & translate customer flow in your own language. The great thing about this app is to integrate more than one logistic partner to manage seamless operations for all your Returns/Exchange requests and generate automated labels.
This is a simple app, the developers carefully crafted the customer returns and exchange journey to ensure it’s easy to use and at the same time. Merchants have all insights about every return and exchange request they receive You can get your setup done in minutes with the help of the developer’s super active live chat support. Install and enjoy the benefits that it brings.
7. PostCo 360: Returns Center
PostCo 360 helps you power your store’s very own returns center. This platform enables you to brand your portal, start adding business logic, customize your own return policies and reduce the cost of processing returns, and increasing customer loyalty.
- Build customer loyalty with your own branded return page
- Simplify and streamline your return workflow
- Automate return shipping and label generation
- Configure your own policy rules
8. Returnly: Returns Manager
With the Returnly App, you get everything you need to automate and manage your returns. Returnly integrates with your Shopify orders and power’s your store’s own self-serve Returns Center. Set your policy, control your brand, and start processing returns giving you time back in the day. More than that, this app gives your customers control over their returns experience with a self-serve Return Center, automated emails, generate a shipping label with no back and forth, and automate return processing, saving your team time in the day. Through this app, you can easily manage returned orders in Shopify, set custom policy settings and brand assets to meet your business needs.
9. FREE Returns Portal
Doddle’s digital returns platform allows customers to book returns, choose a location, give a return reason, and updates them on their return and refund status with fully branded communications. This app fully automates your returns by setting custom rules for non-returnable items, returns windows, and return approvals. More than that, Doddle’s Returns Platform digitizes the returns journey enabling retailers to reduce costs, improve sustainability & drive customer loyalty.
10. Happy Returns
This is an app that helps automate returns & exchanges via a branded returns portal. You can customize return reasons & refund methods and apply policy rules automatically, recommend exchanges based on shopper return reason and available inventory. Returns are recorded directly in simple, clean transactions.
The benefits you can receive from this app:
- Customize the return portal with your unique branding
- Configure the app to apply your return policy
- Enable exchanges based on available inventory
- Automate return shipping and reduce costs
- Upgrade to box free, in-person return drop off
- Provide powerful tools, tracking & reporting to your CX teams
11. Atomic Returns
Atomic lets retailers expertly tune their returns program for the right product, to the right customer, at the right time. Whether you have just a few returns or thousands, Atomic helps streamline All of your returns no matter their complexity with features like multiple policies, multiple shipping labels, parts, and repairs.
12. Returns Management System
This is an app that helps handle return requests & send prepaid shipping labels. The Returns Management System App integrates with Shopify and provides a seamless experience for managing returns. The developer makes it easy for your customers to file a return and they make it easier for you to handle returns requests.
This app is bundled with tons of features. Some notable features are:
- Easy for customers: Simply embed a request creation form on your store and allow your customers to create returns without logging in.
- Easier for owner: As a merchant, you can quickly create a return request from the admin panel. It lets you record everything like item status, quantity, return reasons, etc.
- Send prepaid return shipping label to the customer: Admin can quickly generate and send prepaid return shipping labels to customers directly from the app.
- Automate return shipping labels: The app will allow customers to generate and print pre-paid shipping labels without any intervention from support personnel.
13. eCommerce Returns Management
This app will help automate your return policy with ease and customize your returns portal to look and feel just like your own website. Besides that, streamline return requests based on customer return reasons. Give customers unparalleled convenience with scheduled home pick-ups. The great thing is to optimize return authorizations to ensure returns costs never exceed recovery value. Turn refunds into the exchange and repurchase opportunities.
14. Fabreturns Exchanges & Returns
If you want an app that puts returns on auto-pilot then Fabreturns is the app for you. This app is built for brands that understand an easy returns process is the key to creating loyalty and growing sales. Not complex rules or “nickel and diming” your customers with return fees etc.
- Exchanges & Store Credits
- Activate store credits at carrier scan or label creation
- Set return rules with order and product tagging
- Customizable return reasons and policies
- Allow free returns or have your customer pay
- Auto approve or hold return requests for approval
- Option to use USPS, FedEx, UPS, and other carriers
- Scan based return labels – pay at scan
15. COS Order Returns Manager
This app will automate the return process for your Shopify store. Allow customers to submit product return requests without contacting customer service. Reduce customer phone support by simplifying and automating the return process. Quick and easy.
- Self-service branded return portal at yourdomain.com/a/orderreturns
- Product return request without contacting customer service
- Integrates with EasyPost for prepaid return labels (Pro)
- Provide a choice between refunds on the original payment method or credit by gift card
- Set the time window allowable for return
- Specify product types or tags that cannot be return
- Ability to request multiple returns per order