How to resend order notification emails to customer in Shopify

by Kiet Huynh · May 5, 2020

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Your Shopify store can automatically email shoppers as their orders create or shipping status update.

If, for some reason, your customer does not receive an order status email, you can re-send it to them through your Order Manager, using the following steps:

From your Shopify admin, go to Orders > All Orders.
Click on the order from the client you want to resend the email to open up the order.
Go to Timeline section and click onto Resend email button which is below the email you need to resend.
Click Send button on the dialog show up.
Done