How To Add A Customer Survey Form Or Poll For Post Purchase Feedback On Your Shopify Site

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If you want to improve your customer experience and boost sales why don’t you try to give customers a survey or poll? With more than 20 fields in your customer survey form, you will have more options for your own surveys. Besides that, you can add survey forms or polls anywhere on your Shopify site and send them by email to improve service. You will easily collect customer opinions, thereby improving service quality and improving the experience, and your brand will be more and more perfect. Download the Customer Survey Form | Poll to get the amazing benefits of this app.

INSTALL

Customer Survey Form | Poll is easy to install. Click Add app button on Shopify App Store or the Install icon above. Create your survey, and add it to any page of your Shopify site.

You can easily create your surveys, polls, customer satisfaction questionnaires, and feedback forms as you need them on the Dashboard. Use the Editor on the left to add elements and content to your app.

First, choose a template that you love, you can choose from an existing template or you can design your own. Next, you can customize the content of the survey such as Title & Description, Button (Button Color, Button Type, Submit Button Font Style), and Header Image. You can also add the elements you think are necessary such as Email, Phone number, rating… For the free version, you will be able to add up to 6 elements. You can add pages for more specific surveys. The demo will be displayed on the right side of the screen for your convenience.

In the Setting item, you can set up email alerts so you’re notified each time a customer completes your survey or poll. Use your survey anywhere on your site, or share it by email to reach more customers. You are allowed to choose action after a visitor completes your form through icons. Set the rules for which questions to show or hide based on a customer’s previous survey or poll responses using conditional logic. Decide what happens once a user gives you a review or feedback through your survey or poll: redirect them to another page or hide the survey.

Integration to Shopify Customers, Omnisend, Notion, Client Management by vCita, Google Tag Manager, Constant Contact through Zapier, Klaviyo through Zapier, Zapier, if you want to get these features, let’s upgrade Pro plan.

Highly customizable design: pick custom colors and fonts, adjust the size, add borders, supports text in any language, and be mobile responsive on any device.

Once customized, you have to make sure save the changes before publishing. 

View customer responses and their analytics by clicking View Responses. In the free plan, you can receive 25 submissions a month. Upgrade to receive more submissions.

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