How to import Etsy reviews into Shopify

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In this article, I’ve 2 options for you to choosse.

Importing reviews using Etsify

We suggest using Etsify to import your Etsy reviews into Shopify. Etsify is a super easy to use Shopify app that is designed to make it as easy as possible to import Etsy products and reviews into your store. There is a free trial which limits you to 5 product review imports and after that it’s a $69 dollar one time fee to unlock unlimited imports.

Step 1: Install Etsify

The first step is to install Etsify into your app store. Visit the Etsify app page and click “Add app” to install. After installing, you will be redirected to the Etsify website to make an account. Once your account is created you are ready for the next step.

Step 2: Connect Etsify to your Etsy shop

The next step is to connect the Etsify to your Etsy shop so that it can read the product review data. To connect Etsify to your shop you need two things: Etsy Keystring and Etsy Shared Secret. Think of these like a username and password that will allow Etsify to connect to your shop.

Get keystring and shared secret

To get the keystring and secret, first go to Then you can simply copy and paste this into the form.

  • Application Name: Listings Importer
  • Describe your Application: Helps me Import and Manage my Listings
  • Application Website: Type here your website domain name, if you don’t have one, type

And tick the following boxes:

  • Tick ‘Seller Tools‘ for What type of application are you building?
  • Tick ‘Just myself or colleagues‘ for Who will be the users of this application? 
  • Tick ‘No‘ for Is your application commercial? 
  • Leave empty for Will your app do any of the following? 
  • Tick ‘Compatible with the new Inventory Management API‘ for Inventory Management compatibility 

Then Click on ‘Read Terms and Create App‘ and tick ‘I have read and agree to the Etsy API Terms of Use

And now finally you will be presented with your keystring and shared secret.

Paste keystring and shared secret into Etsify

Now that you have the keystring and shared secret you will use them to give Etsify access to your Etsy shop. Back on Etsify’s webpage you will be prompted with a form asking for your keystring and shared secret. Paste in the keystring and secret and click “Connect to Etsy”. This will connect Etsify to Etsy and allow it to access the review data.

Step 3: Use Etsify to export your reviews to a CSV

Now that Etsify is connected to Etsy, the next step is to export the reviews as a CSV file. Click on the “Export” tab in Etsify and then click on “Store Reviews“. From here you can select a rating threshold to export. If you want to export all your reviews select “Export All Reviews” from the dropdown, otherwise you can select “2 to 5 stars” or “5 stars only“. It is important to also select the appropriate “Import Compatibility” selection to match which review app you use on your Shopify store. So if you are using on your Shopify store, select the “” selection from the dropdown.

Once you are ready to download the reviews click the “Download Reviews” button. This can take some time. Be sure not to close your browser window or disconnect your wifi as this will mess up the exporting process.

Step 4: Import the CSV into Shopify

Now that you have your CSV file filled with review data its time to import it into Shopify.

  • From your Shopify admin, go to Apps > Product Reviews.
  • Click Settings
  • Click Import
  • Click Choose file, and then select your CSV file
  • Click Import
  • Thats it! You should now see your product reviews in your Shopify store.

Importing reviews Manually

Manually importing your Etsy reviews is a good option if you have a small number of reviews and dont want to pay the $69 bucks to use Etsify. If you have more than 100 or so reviews this method will be extremely tedious and is not recommended. The following instructions are for shops that use the official Shopify “Product Reviews” app, but its a very similar process if you use or another review app.

Step 1: Download CSV file of current reviews from Shopify

The first step is to download a CSV of your current reviews from the Product Reviews app on Shopify. This CSV file will also serve as a template file which we will need in the next step.

  • Open the Shopify Product Review app
  • Click the Settings button on the upper right
  • Click Export
  • Navigate to the Download reviews tab
  • Download the CSV file

Step 2: Build up CSV of Etsy reviews

Now we have to add our etsy reviews to this CSV file of reviews. To do this navigate to This is where the tedious part comes in. You have to manually copy and paste these reviews into the CSV file. Each review you copy you will have to manually match up to the correct product handle from Shopify.

Step 3: Import the CSV into Shopify

Now that you have your CSV file filled with review data its time to import it into Shopify.

  • From your Shopify admin, go to Apps > Product Reviews.
  • Click Settings.
  • Click Import.
  • Click Choose file, and then select your CSV file.
  • Click Import.
  • Thats it! You should now see your product reviews in your Shopify store.


Out of the two main options for importing Etsy reviews into Shopify, Etsify is by far the easiest way to go. However, if you have less than 100 or so reviews on Etsy then the manual import method would be a good choice and would save $69 bucks on the Etsify subscription. Whatever method you choose, product reviews are critical to the of your Shopify store!

Source: Thought Metric

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