How To Deactivate Shopify SMS Notifications For Your Customer

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Welcome to this guide on disabling Shopify SMS notifications for your customers. While SMS notifications can be a useful tool for keeping customers informed about their orders and providing a seamless shopping experience, there may be instances where you want to disable these notifications. Whether it’s due to customer preferences, privacy concerns, or simply because you don’t want your customers to receive duplicate messages because you used a third-party SMS notification sender, this tutorial will walk you through the steps to disable SMS notifications on your Shopify store. By following these instructions, you’ll be able to tailor your customer experience to their specific needs and create a more personalized shopping journey. Let’s dive in and learn how to deactivate Shopify SMS notifications for your customers.

To deactivate Shopify SMS Notifications for your customer, you can follow these simple steps:

  • Log in to your Shopify store admin page, go to Settings > Checkout
  • Click Customer Contact Method

  • In the Customer Contact Method section, If you want to deactivate Shopify SMS Notifications, select email only, click Email

  • Click Save¬†


In conclusion, deactivating Shopify SMS notifications for your customers can be a straightforward process that allows you to customize your communication strategy. By following the steps outlined in this guide, you can disable SMS notifications on your Shopify store and ensure that your customers receive the information they prefer through alternative channels. Remember, providing a seamless shopping experience means adapting to your customer’s preferences and needs. Whether it’s privacy concerns, a desire for less cluttered notifications, or a focus on other communication methods, disabling SMS notifications allows you to cater to your customers’ unique preferences while maintaining a high level of customer satisfaction. Take control of your customer communication today and create a more tailored shopping experience.

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